Continuity
Backup, Disaster Recovery & Business Continuity
Backups somebody has actually restored from, and a recovery plan that's been rehearsed.
The problem
You have backups. Probably. What you almost certainly don't have is a record of the last time anyone restored from them — which means you don't have backups, you have the belief that you do. That distinction becomes real during a ransomware event, at the worst possible moment to discover it.
How we help
We build recovery around two numbers you decide first: how much data you can afford to lose, and how long you can afford to be down. Everything else follows from those. Then we test restores on a schedule and give you the results, because an untested backup is a hypothesis.
What's included
- Backup design against defined RPO and RTO targets
- Immutable and offsite copies that ransomware can't reach
- Scheduled restore testing with documented results
- Disaster recovery runbooks written for whoever's actually on call
- Business impact analysis and dependency mapping
- Failover and continuity planning for critical systems
- Tabletop exercises so the plan gets used before it's needed
- Post-incident review and remediation
Deadline-driven operations
How this looks in practice
For clients whose work is governed by statutory or contractual deadlines, downtime isn't an inconvenience, it's a breach. Those environments get tested restores and rehearsed failover — not a backup agent and good intentions.
Questions we get asked
- We back up to the cloud already. Isn't that enough?
- It's a start, but modern ransomware specifically hunts for and encrypts connected backups, including cloud sync targets. What matters is whether a copy exists that the attacker couldn't reach and whether you've proven you can restore from it. Most organizations have neither.
- How often should restores be tested?
- Quarterly at minimum for critical systems, and after any material change to what's being backed up. The test that matters isn't whether the job reported success — it's whether a real system came back and the data was intact.
- What are RPO and RTO?
- RPO is how much data you can afford to lose, measured in time — a four-hour RPO means you accept losing up to four hours of work. RTO is how long you can afford to be down. Set those two honestly and the technical design mostly writes itself. Set them aspirationally and you'll pay for capability you don't need.
The rest of what we do
Managed IT
Your IT department, staffed and running — monitoring, helpdesk, patching, and the network underneath it.
Cybersecurity
Defenses that hold up to a real attacker — and the evidence trail that satisfies your customers' auditors.
Cloud & Infrastructure
Migrations that finish, and infrastructure that costs what you expected it to cost.
IT Strategy
A technology plan tied to what the business is trying to do — and a budget that survives contact with reality.
Software & AI
Software for the part of your business no vendor sells a product for — and AI applied where it actually pays.
Let's talk about what you're actually running.
A short, direct conversation about your systems, what's fragile, and what it would take to fix. No pitch deck, no obligation, and we'll tell you if we're not the right fit.
Or call 866.463.7687